Your restaurant is probably much more than a paycheck to you. It encapsulates the American dream and, if you are like most owners, you cherish it. The reputation of it mirrors your own personal convictions and standards of quality. I am sure that you want to see it thrive and succeed beyond your wildest expectations. Today we are going to discuss how to prepare your restaurant so that it scales with the increase of business over time.
The truth is that very few endeavors succeed by chance. More often, the success is planned and the execution of the plan results in a greater return. Here are a few things to think about when you are ready to plan for the future success of your restaurant.
1. Systems that Scale As you look at the procedures that you have in place, think about what those would look like with 100% more business. Would your current systems be able to handle the additional traffic? Can they scale up along with the increase in customers? When you find areas that will not, begin to make changes now that will facilitate growth in the future.
2. Increase Revenue Streams How do customers find you and how often are they reminded of your presence? By having a few different ways of marketing, you can increase the visibility of your restaurant. The more visible you are, the more likely a customer is to choose you to meet their needs. One of the biggest areas to look at is the availability of online ordering. More and more customers are flocking to the internet when choosing their dining options. Online ordering makes your process convenient for customers and increases your visibility at the same time. We offer a superior ordering platform to help meet this growing need that also comes with a free website. For more information on an easy, inexpensive way to put your restaurant online, click here.
3. Staff for Growth You already know that staff can make or break your reputation. When considering a new hire, think beyond competency and evaluate a potential applicant’s capacity as well. You want to have people on staff that can handle growth as it happens, giving you time to add additional staff to meet the change in need. In the interview process, ask questions that will let you know how they have handled adversity, change, and stressful situations in the past. This will give you an indication of how they will meet the need of a busy night and keep customer satisfaction high.
Success does not knock on everyone’s door, but we want to leave the light on in case he visits. These are just a few steps on how to think about future growth. We want to hear from you. What are some of the things that you do when planning for the future. Leave us a comment below.